COMBATING TOXIC WORKPLACE ENVIRONMENT THROUGH SPECIFIC HR PRACTICES: AN EMPIRICAL STUDY OF WORKPLACE RELATIONS IN THE HOSPITALS OF PAKISTAN

Abstract

Employees, their workplace gossips and workplace friendships are considered important in any organization structure. Infact, there is a universal understanding that almost in all the organizations particularly hospitals have such arrangements in which working class manifest the workplace gossips and the workplace friendships as the root cause of toxic work environment that leads to influence the employee productivity. Moreover, this research paper is an attempt to determine the moderation of specific HR Practices on the toxic work relation and employee productivity. In this paper, the data have been collected from 323 employees of different public and private hospitals of Pakistan. Confirmatory Factor Analysis (CFA) is used to ensure the validity (convergent and divergent) of factors. While, AMOS 22 is used to determine the assumed the relationships of selected variables as well as moderation effect. The findings of the study indicate that the employee’s workplace relations and gossips are critical constituents of working environment. Toxic work environment mediates workplace gossips, workplace friendships and employee productivity. Specific human resource practices are proved as remedial path for toxic workplace environment to uplift the level of employee’s productivity